What should I do if my attachment doesn’t hold zero?
If your attachment is not holding zero, follow these steps to resolve the issue:
- Update Firmware: Verify that your attachment is running the latest firmware version. Click here to check and update if necessary.
- Correct Installation: Ensure the attachment is securely and properly mounted on your rifle. Loose installation can affect zero retention.
- Zeroing Procedure: Double-check that you have followed the zeroing procedure outlined in the user manual.
Thermal Imaging Attachments Common Questions
I hear a clicking sound during calibration. Can I disable it?
What is the purpose of the User Mode on Pulsar thermal imaging devices?
Do I need permission to travel with my thermal attachment to another country?
Can I safely use the Krypton 2 on an air or pellet gun?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Are user zeroing profiles retained after updating the attachment’s firmware?
Does the attachment support wireless remote control?
Can the attachment be powered with a 12V car adapter?
What should I do about defective pixels on my thermal imaging device screen?
Why is it necessary to calibrate the image on a thermal imager?
Do I need to zero the Krypton attachment?
Why do I see a ghost image or residual artifacts from the previous image?
Why does my image freeze from time to time? Is it a defect?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Can I use the 3x20B monocular without removing the PSP adapter?
Can the Krypton 2 be used as a handheld monocular?
Can the Krypton 2 be mounted on a Picatinny rail?
What should I do if I’m experiencing issues with the point of impact?
Are there multiple zeroing profiles available for using the attachment on different rifles?
Still have a question?
Feel free to get in touch