Why does my image freeze from time to time? Is it a defect?
Quick answer
Image freezing during calibration is normal, not a defect. You can switch to Manual mode if preferred but close the lens cover before calibrating.
No, this is not a defect. The image freezing is part of the calibration process, which ensures optimal image quality.
By default, the calibration mode is set to Automatic, meaning the device decides when calibration is necessary. You can switch to Manual mode in the Main Menu > Calibration Mode if you prefer to calibrate the riflescope yourself based on image quality.
When using Manual mode, always close the lens cover before calibrating. However, we recommend keeping the calibration mode set to Automatic for convenience and consistent performance.
For more details, refer to the user manual for your thermal device.
Thermal Imaging Attachments Common Questions
I hear a clicking sound during calibration. Can I disable it?
What is the purpose of the User Mode on Pulsar thermal imaging devices?
Do I need permission to travel with my thermal attachment to another country?
Can I safely use the Krypton 2 on an air or pellet gun?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Are user zeroing profiles retained after updating the attachment’s firmware?
Does the attachment support wireless remote control?
Can the attachment be powered with a 12V car adapter?
What should I do about defective pixels on my thermal imaging device screen?
Why is it necessary to calibrate the image on a thermal imager?
Do I need to zero the Krypton attachment?
Why do I see a ghost image or residual artifacts from the previous image?
What should I do if my attachment doesn’t hold zero?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Can I use the 3x20B monocular without removing the PSP adapter?
Can the Krypton 2 be used as a handheld monocular?
Can the Krypton 2 be mounted on a Picatinny rail?
What should I do if I’m experiencing issues with the point of impact?
Are there multiple zeroing profiles available for using the attachment on different rifles?
Still have a question?
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