What should I do about defective pixels on my thermal imaging device screen?
Quick answer
Non-functional pixels (up to 0.5% of total) are normal. Use the pixel repair option in the menu to fix them or refer to the manual for guidance.
A small number of non-functional pixels (up to 0.5% of the total pixel count) is considered normal and does not indicate a defect. However, you can attempt to repair defective pixels using the pixel repair feature in your device’s menu.
Here’s how to repair pixels:
- Access the pixel repair menu:
Refer to your thermal imager’s user manual for detailed steps. View sample video instructions here. - Use Picture-in-Picture (PiP) mode:
- Activate the pixel repair option to open a PiP window with an auxiliary cross.
- Use the navigation buttons to move the cross to the defective pixel’s coordinates.
- Fix the pixel:
- The defective pixel will disappear when the auxiliary cross is correctly aligned.
- Press the ON/OFF button and wait for the “OK” message to confirm the repair.
If the issue persists, consult the user manual or contact support for further assistance.
Thermal Imaging Attachments Common Questions
Why do I see a ghost image or residual artifacts from the previous image?
What is the purpose of the User Mode on Pulsar thermal imaging devices?
Do I need permission to travel with my thermal attachment to another country?
Can I safely use the Krypton 2 on an air or pellet gun?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Are user zeroing profiles retained after updating the attachment’s firmware?
Does the attachment support wireless remote control?
Can the attachment be powered with a 12V car adapter?
Why is it necessary to calibrate the image on a thermal imager?
I hear a clicking sound during calibration. Can I disable it?
Do I need to zero the Krypton attachment?
Why does my image freeze from time to time? Is it a defect?
What should I do if my attachment doesn’t hold zero?
Can Pulsar attachments be used with a SCAR 17s rifle known for its strong recoil?
Can I use the 3x20B monocular without removing the PSP adapter?
Can the Krypton 2 be used as a handheld monocular?
Can the Krypton 2 be mounted on a Picatinny rail?
What should I do if I’m experiencing issues with the point of impact?
Are there multiple zeroing profiles available for using the attachment on different rifles?
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